Gift Wale Bhaiya, operated by Samyak Jain under the trade name Motilal & Sons, respects your privacy. This policy explains what information we collect, why we collect it, and how it is handled when you visit our website, place an order, or contact us.
Our store is hosted on Shopify, which provides the e-commerce platform we use to sell to you.
Information we collect
- Contact details — name, billing and shipping address, phone number, email address
- Payment information — processed securely by our payment provider; we do not store full card details
- Order information — items viewed, added to cart or purchased, and your order history
- Personalisation content — names, text and photographs you supply for customised products
- Communications — anything you include when contacting customer support
- Device and usage data — IP address, browser and device details, and how you use the site
How we use your information
- To process orders, create personalised products, take payment and arrange delivery
- To provide customer support and respond to your questions
- To send marketing messages by email, SMS or WhatsApp, where you have not opted out
- To prevent fraud and keep the store secure
- To meet legal obligations and respond to valid legal requests
Photographs you upload
Photographs and text supplied for personalisation are used solely to produce your order and handle any related support request. Please only upload content you have the right to use.
Who we share information with
We share information only where it is needed to run the store and fulfil your order — for example with Shopify (platform), our payment gateway, and logistics partners such as Shiprocket. These providers use your information only to perform their service for us.
We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information. You can opt out of marketing messages at any time using the unsubscribe link, or by contacting us directly.
Data retention and security
We keep personal information only as long as needed to provide our services, meet legal obligations and resolve disputes. We take reasonable measures to protect your data, though no method of transmission or storage over the internet is completely secure.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page.
Contact
Gift Wale Bhaiya — operated by Samyak Jain under the trade name Motilal & Sons
GSTIN: 23BDCPJ7221G
Kahan Samyak, Saraswati Nagar, Tallaiya Mohalla,
Vidisha, Madhya Pradesh – 464001, India
Phone / WhatsApp: +91 888 988 2988 / +91 877 034 7758
Email: info@giftwalebhaiya.com